Transform Your Utility Field Service Organization

Let us show you how our leading apps can improve your first time fix rates, meet your SLA’s, and increase profitability without compromising quality and customer satisfaction. Kony’s Utility Field Service solution has everything you need to mobilize field services by incorporating mobile apps, wearable and IoT options with multiple business scenario models such as scheduled break & fix, facility maintenance and direct consumer driven service.

  • Get a “Mobile First” experience for your technicians, planners, and customers.
  • Provide real time, up-to-date, accurate information to the field.
  • Optimize your entire business process with a single platform.
  • Have the agility to quickly react to changes in the marketplace and technology.

Connect directly with your customers with their own MyService app (B2C).