2016 Global Mobile Banking Functionality Benchmark

Benchmarks: The Mobile Banking Strategy Playbook

The Forrester 2016 Global Mobile Banking Functionality Benchmark report helps digital leaders benchmark their current mobile banking capabilities, identify best practices, and plan improvements to their mobile banking services. It is based on assessing retail mobile banking services of 46 large retail banks across the globe.

Categories evaluated include:Forrester-2016-Global Mobile Functionality Benchmark

  • Range of touch points
  • Mobile Security
  • Enrollment and login
  • Account information
  • Transactional functionality
  • Service features
  • Cross-channel guidance
  • Marketing and sales.

Download the report to see how your mobile banking capabilities compare and learn about what others are doing to create exceptional mobile banking experiences for their customers.


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