Centric Digital, a partner of J.D. Power, benchmarked Kony DBX Retail Banking and, after an extensive evaluation, Kony DBX was determined Leading or Best Practice in all 5 Dimensions evaluated.
The evaluation analyzed the following areas:
- Customer experience including design, features, and content
- Channels or ease of connectivity with your customers
- Product capabilities for iOS, Android, and general mobile apps
- Process including org structure, resource allocation, and governance
- People within the organization, skillsets, and digital culture
Download your copy of the Benchmark Assessment Results to learn more.